Pediatrician, MDCM, FRCPC
Dr. Harley Eisman completed his medical school and General Pediatric training at McGill University. Subsequently, he completed a Fellowship in Pediatric Emergency medicine at the Montreal Children’s Hospital, where he has been on staff since 1997. Dr. Eisman recently completed a 13-year tenure as Director of Pediatric Emergency Services at the Montreal Children’s hospital., during which he consulted on design for the MUHC super hospital and was the MD responsible for coordinating the move of pediatric patients to the new facility. Dr. Eisman has extensive community pediatric experience in that he follows over 2000 families at Montreal's Children's Care Clinic, and since 2015 been the Pediatric Director of The Children's Clinic which offers General Pediatric, Specialty Pediatric, and Allied Health consultation to the Greater Montreal Area. Dr. Harley Eisman's related interests include Medical Informatics, Health Care Delivery, Patient Flow and Experience, and Cancer advocacy. Dr. Eisman and his wife are the proud parents of three children.
Psychologist, PhD
Dr. Jake Keithley completed his Ph.D. in the School and Clinical Child Psychology program at the University of Toronto. He has worked in a variety of clinical settings throughout his training, including the Toronto District School Board, Surrey Place Centre, and McMaster Children’s Hospital. As part of the Ph.D. program, Jake’s research focuses on the role that the school plays in promoting academic achievement and mental health.
Pediatrician, MD FRCPC
Dr. Janaki Vallipuram completed her medical degree and pediatric training at the University of Toronto. She started working as a hospital-based general paediatrician in 2017. She currently works at The Hospital for Sick Children (SickKids) and Markham Stouffville Hospital. Her interests include quality improvement and medical education.
Lactation Consultant, IBCLC
As a member of the health care team, Jennifer, who is an IBCLC provides clinical lactation care. She is an expert in lactation care. With over a decade of experience working with families as an IBCLC (International Board Certified Lactation Consultant), Jennifer is highly skilled and experienced in providing care for all types of situations, whether it is basic education, reassurance, or clinical care for complex situations. Her mission is to help new parents achieve their goals and adjust to parenthood. Jennifer maintains a bilingual and inclusive practice in Montreal focusing on direct client care as well as education for parents, volunteers and professionals. Active in her community, she has served as a volunteer La Leche League Leader, on the board of directors of the Quebec Lactation Consultant's Association (ACQ), The International Affiliation of Tongue-tie Professionals (IATP), and is a founder of The International Consortium of Oral Ankylofrenula Professionals (ICAP).
Cognitive Behavioural Concussion Specialist, B.Sc., CAT(C), D.O.
Laura is an Osteopath (D.O.) and Certified Athletic Therapist (CAT(C)) with 30 years of clinical experience working with adult and pediatric concussion patients specializing in the clinical assessment and treatment of concussions and post-concussion syndrome. Laura is an international speaker on the assessment and treatment strategies for concussions. Laura is a leader of a National Concussion Committee responsible for the development and implementation of concussion assessment and treatment standards for clinics across Canada. Laura is a clinical consultant to B2Ten, a non-profit organization supporting Olympic medal hopeful athletes. As a member of the Corporation des Thérapeutes du Sport du Québec (CTSQ) Concussion Committee, Laura is working towards the development and implementation of concussion standards for Athletic Therapy in Quebec.
Cognitive Behavioural Therapy Counsellor
Leanne is a cognitive behavioural therapy counsellor with a private practice specializing in anxiety for children and adolescents. She is trained as a teacher and guidance counsellor, with a Master's from Toronto’s Institute of Child Study, OISE and certificates in CBT from the Beck Institute in Philadelphia. Leanne is a member of the Ontario Association of Mental Health Providers (OAMHP).
Pediatrician, MD, FRCPC, RCPSC (PEM)
Dr. Mark Tessaro completed his Paediatrics residency and Paediatric Emergency Medicine fellowship at the Hospital for Sick Children in Toronto. He then completed a fellowship in Pediatric Emergency Medicine Ultrasound at Maimonides Medical Center in Brooklyn, New York. He focuses on technology evaluation, cost-effectiveness, usability, and outcomes measurement through seminars, courses, and project-based work.
Speech-Language Pathologist, M.Sc.SLP
Melissa Oziel is a registered speech-language pathologist with a Masters of Science from Columbia University in New York City. She is the director of The Speech and Language Associates of Toronto, Inc. (SLAT) striving to build a love of communication for all of her clients. Melissa is bilingually certified and has worked extensively with hundreds of families, conducting assessments and treatment procedures for culturally diverse communities. Melissa is a mom of four and she strives to empower all children to reach their goal of communication, Through her knowledge and experiences her goal is to build strong, fearless children who see their differences as gifts.
Registered Dietitian
Michelle is very passionate about pediatric nutrition. It has been her favourite role that she has had as a Registered Dietitian over the past 25 years. It is her pleasure to assist families to optimize their nutritional health and manage nutrition issues. For Michelle, a rewarding part about working with children is observing the positive impact that nutrition can have on a child’s growth and development.
Sleep Consultant
Dr. Pamela Mitelman is a Licensed Clinical Psychologist in private practice in Montreal, Canada. She treats children of all ages with sleep difficulties. Overall family wellness is at the center of her approach. Dr. Mitelman provides counseling and education to parents of infants, toddlers, and preschoolers. She uses cognitive-behavioral interventions to treat school-age children and teens.
Pediatrician, MD, FRCPC
Dr. Allan Shefrin joined the pediatric Emergency Department at the Children’s Hospital of Eastern Ontario (CHEO). He is currently the division lead for point-of-care ultrasound and is actively involved in high-fidelity simulation teaching of fellows, residents, and medical students. His clinical and research interests are the incorporation of point-of-care ultrasound into pediatric emergency care and teaching high-stakes procedures and clinical encounters using simulation.
Registered Dietitian
Tammy Cooper is a Registered Dietitian with a private nutritional consulting practice after completing a rewarding career at the Children’s Hospital of Eastern Ontario (CHEO). She has twenty years of pediatric experience with a specialization in juvenile diabetes and was involved in Diabetes research. Her personal values and commitment to a healthy, active lifestyle support an empathetic and therapeutic approach to nutritional wellness. Tammy has worked in Diabetes/Endocrinology, Immune Deficiency, Nephrology, Spina Bifida, and Outpatient Nutrition Clinic, offering therapeutic nutrition support for clients aged 0-18 years.
Dr. Sumeet Sadana is a Consultant Pediatrician and the owner of Capital KidZ Medical Centre in Ottawa. He has particular interests in ADHD and infant growth & development, and has also been providing virtual care services for over 10 years. He is a member of the Department of Pediatrics at the Queensway Carleton Hospital where he served as Chief from 2008-2016. Dr. Sadana is a Lecturer at the University of Ottawa, a member of the Children’s Hospital of Eastern Ontario (CHEO) Community CME Committee, and he co-chairs the annual CHEO Pediatric Refresher Course. He has been an advisor to the Child & Youth Regional Services Recovery Planning subcommittee (for Eastern Ontario) under the Champlain Region Integrated Service Planning Committee and served as the co-Lead for the Innovations and Solutions Working Group to support the restoration of pediatric services affected by the Covid pandemic. Dr. Sadana is also an associate co-founder of the Ottawa Community Pediatricians Network.
Pediatrician, MD, FRCPC
After working overseas as a medic following her bachelor’s degree, Dr. Gillian Dolansky earned her MD at the Schulich School of Medicine and Dentistry at The University of Western Ontario in London, ON. She then completed both her pediatrics residency and a fellowship in pediatric emergency medicine at the Children’s Hospital of Eastern Ontario (CHEO) through the University of Ottawa. She joined the Division of Emergency Medicine at CHEO immediately following her fellowship in late 2013. Since that time, she has developed a clinical and academic interest in Pediatric concussion care & management. She currently also consults for 360 Concussion Care in Ottawa.
Dr. Amina Lalani joined the Department of Pediatric Emergency Medicine in 2003. She obtained her medical doctorate from the University of British Columbia, followed by a pediatric residency at the University of Alberta. She then completed a fellowship in pediatric emergency medicine at the Hospital for Sick Children.
Dr. Natalia Manay is a psychologist licensed with the College of Psychologists of Ontario. She completed her graduate training in the School and Child Psychology program at McGill University. Dr. Manay provides assessment, therapy, and consultation to children, adolescents, young adults, and families to help them with a range of needs including anxiety, depression, trauma, attention difficulties, school or academic challenges, autism, social difficulties, and family relationships. She likes to draw from various approaches to provide a warm and supportive environment, foster a positive therapeutic relationship, and develop a treatment plan that best fits the client's needs.
Frances Fishman is the founder and owner of The Play Base. She is a Board Certified Behaviour Analyst with her M.Ed. in Developmental Psychology and Education. Frances is a hard-working, empathetic, and loving woman, leader, and entrepreneur who took her passion and turned it into her career. With over 12 years of experience in behaviour modification in the home, community, and educational settings, as well as being a mother of 3, she has developed a skill set and a perspective that has allowed her tremendous success with her team and client base. She is an optimist who believes that every person can be given the chance to live to their highest potential when given a loving approach and a team who believes in them and sees the incredible potential of each individual.
Dr. Stephanie Davenport graduated from medical school, with honours, from the University of Sydney in Australia in 2012. She moved back to Canada and completed her pediatric residency at the University of Ottawa in 2017. Dr. Davenport is a lecturer at the University of Ottawa and her current interests for research and education are in critically ill neonates and burn and wound management. Dr. Davenport is a proud wife and mother to three young boys. She is passionate about lifestyle medicine and is an advocate for families to adopt a plant-based lifestyle for optimal health, compassion to the animals, and the most impactful way to address the climate crisis.
Your Kix360° membership gives you 24/7 video and messaging access to Pediatric Registered Nurses supported by Nurse Practitioners. You also get:
Note that appointments with other specialists are not included in the membership fee and additional fees may apply. See “What does it cost?” below for more information.
Your Kix360° membership includes access to many valuable services, however, it does not include: 24/7 or on-demand access to doctors or Pediatricians. It also does not include immediate access to our team of Nurse Practitioners.
Initially, you will be connected with a Registered Nurse, and if necessary, you will be referred to a Nurse Practitioner who can provide prescriptions, diagnoses, and specialized pediatric referrals. Kix360° is a virtual pediatric service – you cannot book in-person appointments with our KixTeam, but we can refer you to in-person clinics and/or specialists as needed.
We understand that there may be circumstances beyond your control, and you might need to cancel your appointment. KixCare is passionate about increasing access to care for all Canadian kids. As a courtesy to other kids waiting for appointments, when you need to cancel your KixOne visit for any reason, please do so by sending an email to support@kixcare.com and/or calling our applicable patient care support phone number. A refund may or may not be available, as per our cancellation policy:
You will receive a 100% refund if you cancel an appointment at least 48 hours before the start of your appointment.
You will receive a 50% refund if you cancel an appointment between 24 and 48 hours before the start of your appointment.
All appointments canceled within 24 hours of the start of the appointment (including same-day appointments, no-shows or late appointments), will be charged in full and will be non-refundable. If your appointment is canceled by the healthcare practitioner, a full refund will be issued by KixCare.
We’re here to help. Please reach out to support@kixcare.com if you have any concerns or need to discuss exceptional circumstances.
Annual memberships can be canceled at any time, however, refunds will not be issued for the unused portion of the year.
Monthly memberships can be canceled at any time after the three-month initiation period. Following the initiation period, monthly memberships must be cancelled at least 5 days prior to the next billing cycle in order to avoid further charges. Unused portions of any month will not be refunded.
You and your family will continue to have access to your Kix360° membership services up until your next billing date following your cancellation.
You can cancel your KixOne appointment by sending an email to support@kixcare.com. You may also call to cancel your appointment at 416-343-0061. For Quebec appointments, please call 438-896-2662.
Please review our cancellation policy for information on cancellation fees and refunds.
To cancel your Kix360° membership, email support@kixcare.com and complete the cancellation request form that will be shared with you. Our platform currently does not support self-cancellation functionality.
Our KixCare team proudly offers ongoing education & support and (non-life threatening) urgent care that is high-quality, safe, and accessible. You can use Kix360° to address any health concern that you would typically visit a walk-in clinic for. These include:
If our Pediatric Experts cannot help you virtually, we will make every effort to direct you to the appropriate in-person care for your kid.
With Kix360°, you can message or video call with a Pediatric Registered Nurse. Appointments with Nurse Practitioners are through video calls. Our Nurse Practitioners can make referrals to one of our Pediatricians as needed.
With KixOne, your appointment will be with one of our Pediatric Nurse Practitioners via video call. Our Nurse Practitioners can make referrals to Pediatricians and Pediatric specialists within or outside our network.
In Quebec, KixCare urgent care visits are with Pediatricians via video call.
KixCare doctors are equipped to write prescriptions and provide referrals for lab work, in-person care, or Pediatric Specialist services. KixCare pediatric nurses can refer as needed to other pediatric experts as well.
